This place is nice and helpful upfront then once you sign the papers they are rude. Don't want to help you at all after they sell you a lemon of a vehicle
Customer service good
Really nice helpful people! Thank you guys!
These people have an easy to talk to salesman. We purchased a vehicle and the process went smoothly and stress free. We had an issue after purchasing the car and when I contacted them, they gladly resolved it. I definitely recommend this place, they try to make their customers happy.
I went in today to look at the vehicles. I had stopped by after work one afternoon and found a SUV that I fell in love with. I didn't expect them to still have it, but luckily, it was still there. We talked with Phillip and worked out a payment plan with the sizable down payment I was going to put down. After driving off to test the vehicle, we got a call from someone we know telling us they weren't going to give us the money we were owed for the down payment. I was beyond disappointed. We went back to tell Phillip that we wouldn't be able to get the vehicle since we couldn't get the down payment we had planned on. He was extremely patient and worked with me for hours to figure out how we could make it work. He didn't make me feel pressured, he didn't give me an ultimatum- he legitimately worked with me to come up with a plan that would be beneficial for everyone. He made it very clear that he wanted me to be comfortable with the decision and never tried to pressure me to spend money I didn't have at the time. At the end of the day, I drove off the car lot in my new SUV with a payment plan that is very fair, and VERY attainable. Northlake was recommended to me, and I would recommend it to anyone. Phillip was fantastic, and I will most certainly do business with him in the future. Thank you so much Phillip! You helped me more than you know and I appreciate everything you did for us today. 5 stars all the way!
North Lake Bargain Center is a US Car Dealer based in Gallatin, Tennessee. North Lake Bargain Center is located at 214 W Main St, Gallatin, TN 37066, USA.
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